Frequently Asked Questions
Everything you need to know about shopping with DoodleCollection Store.
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes between 5-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return request.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
Are your products eco-friendly?
At DoodleCollection Store, we prioritize sustainability. Many of our products are made from recycled materials and shipped in biodegradable packaging.